Universal Credit Training - Practical advice and guidance for benefits advisers
This online course provides practical advice for advisers that provide entitlement advice under Universal Credit.
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Table of contents
Welcome and introduction
Welcome and introduction
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Course outcomes
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Meet the trainer - Dan Rust
Universal Credit - Module 1
Universal Credit - Module 1
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Module 1 - outcomes
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Welcome from entitledto Director, Phil Agulnik
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Universal Credit Module 1 - The Essentials
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Summary - end of module 1
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Exercise 1.1 - Universal Credit elements competency quiz
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Exercise 1.2 - Winners and Losers competency quiz
Universal Credit - Module 2
Universal Credit - Module 2
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Module 2 - outcomes
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Universal Credit Module 2 - The Claims Process
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Module 2 revisions
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Exercise 2.1 - The Claim Process competency quiz
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Exercise 2.2 - Alternative Payment Arrangements (APAs) competency quiz
Universal Credit - Module 3
Universal Credit - Module 3
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Module 3 - outcomes
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Universal Credit Module 3 - Migration
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Exercise 3.1 - Changes in Circumstances competency quiz
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Exercise 3.2 - Transitional Protection competency quiz
Universal Credit - Module 4
Universal Credit - Module 4
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Module 4 - outcomes
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Universal Credit Module 4 - Universal Credit and disabled people
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Exercise 4.1 - The Disability Element of Universal Credit competency quiz
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Exercise 4.2 - Help for Disabled Workers competency quiz
Universal Credit - Module 5
Universal Credit - Module 5
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Module 5 - outcomes
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Universal Credit Module 5 - Universal Credit for workers
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Module 5 revisions
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Exercise 5.1 - Work Allowances competency test
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Exercise 5.2 - Non-monthly Pay competency test
Evaluation and feedback
Evaluation and feedback
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Evaluation form
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Thank you and contact information
Resources
Resources
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Latest benefits news - May 2019
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Policy updates, alerts and newsletters
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Accessing the adviser calculator
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