Module 2
Universal Credit claims and assessment period


After completing this module you will be able to:

  • Advise clients on claiming Universal Credit so that they know what they need to do and when
  • Be confident that you know everything an adviser needs to know about the claimant commitment
  • Understand assessment periods, know what information the Government use to assess a claim and know what to do when your clients have changes in circumstances
  • Understand issues with assessment periods including particular issues associated with monthly payments – you'll know about the problems it raises and you'll get advice on what can be done about it

Universal Credit Training - Practical advice and guidance for benefits advisers

This online course provides practical advice for advisers that provide entitlement advice under Universal Credit.

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