Universal Credit Training - Practical advice and guidance for benefits advisers

This online course provides practical advice for advisers that provide entitlement advice under Universal Credit.
Welcome and introduction
Course outcomes
Meet the trainer - Dan Rust
26.4 KB
Universal Credit - Module 1
Module 1 - outcomes
Welcome from entitledto Director, Phil Agulnik
2 mins
Universal Credit Module 1 - The Essentials
22 mins
Summary - end of module 1
1 min
Exercise 1.1 - Universal Credit elements competency quiz
Exercise 1.2 - Winners and Losers competency quiz
Universal Credit - Module 2
Module 2 - outcomes
Universal Credit Module 2 - The Claims Process
17 mins
Module 2 revisions
Exercise 2.1 - The Claim Process competency quiz
Exercise 2.2 - Alternative Payment Arrangements (APAs) competency quiz
Universal Credit - Module 3
Module 3 - outcomes
Universal Credit Module 3 - Migration
15 mins
Exercise 3.1 - Changes in Circumstances competency quiz
Exercise 3.2 - Transitional Protection competency quiz
Universal Credit - Module 4
Module 4 - outcomes
Universal Credit Module 4 - Universal Credit and disabled people
18 mins
Exercise 4.1 - The Disability Element of Universal Credit competency quiz
Exercise 4.2 - Help for Disabled Workers competency quiz
Universal Credit - Module 5
Module 5 - outcomes
Universal Credit Module 5 - Universal Credit for workers
21 mins
Module 5 revisions
Exercise 5.1 - Work Allowances competency test
Exercise 5.2 - Non-monthly Pay competency test
Evaluation and feedback
Evaluation form
Thank you and contact information
Resources
Latest benefits news - May 2019
20 mins
Policy updates, alerts and newsletters
Accessing the adviser calculator