Universal Credit Training - Practical guidance for benefits advisers

This course, which provides practical advice for advisers dealing with Universal Credit, is now only open to entitledto clients. Please contact your client manager to find out more.
Welcome and introduction
Course outcomes
Meet the trainer - Dan Rust
26.4 KB
Universal Credit - Module 1
Module 1 - outcomes
Welcome from entitledto Director, Phil Agulnik
2 mins
Universal Credit Module 1 - The Essentials
22 mins
Summary - end of module 1
1 min
Exercise 1.1 - Universal Credit elements competency quiz
Exercise 1.2 - Winners and Losers competency quiz
Universal Credit - Module 2
Module 2 - outcomes
Universal Credit Module 2 - The Claims Process
17 mins
Module 2 revisions
Exercise 2.1 - The Claim Process competency quiz
Exercise 2.2 - Alternative Payment Arrangements (APAs) competency quiz
Universal Credit - Module 3
Module 3 - outcomes
Universal Credit Module 3 - Migration
15 mins
Exercise 3.1 - Changes in Circumstances competency quiz
Exercise 3.2 - Transitional Protection competency quiz
Universal Credit - Module 4
Module 4 - outcomes
Universal Credit Module 4 - Universal Credit and disabled people
18 mins
Exercise 4.1 - The Disability Element of Universal Credit competency quiz
Exercise 4.2 - Help for Disabled Workers competency quiz
Universal Credit - Module 5
Module 5 - outcomes
Universal Credit Module 5 - Universal Credit for workers
21 mins
Module 5 revisions
Exercise 5.1 - Work Allowances competency test
Exercise 5.2 - Non-monthly Pay competency test
Evaluation and feedback
Evaluation form
Thank you and contact information
Resources
Latest benefits news - May 2019
20 mins
Policy updates, alerts and newsletters
Accessing the adviser calculator